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Why Hugging Your Haters Matters, and How to Do It

Your customer experience should be transparent, direct, and social. It should be proactive and reactive, and you should engage with everyone, regardless of the types of insights they share. That’s the premise behind recently-released book, Hug Your Haters, by Jay Baer, who has provided data-backed metrics to support the reasoning that it helps to engage with your customers. Not only ... Read More »

HootSuite Game Changer: Access DropBox, OneDrive and More Right From Your Dashboard

Popular web-based social media management platform Hootsuite has integrated Dropbox, Google Drive, Microsoft (NASDAQ:MSFT) OneDrive, Box and other content sources into its publishing platform. The integration will allow you to access GIFs and photos from other digital assets directly from your cloud content repositories within Hootsuite. “Hundreds of millions of people across the globe use Dropbox to work and collaborate ... Read More »

5 Hacks for Mission Impossible: Bring Back Your Facebook Organic Reach

Ladies and gentlemen. We come together today to once again mourn the loss of Facebook organic reach, to share the grief all of us marketers feel. And perhaps, in that sharing, we can find the strength to look toward the future with some hope. Facebook Organic Reach Takes a Big Hit Yes, organic reach on Facebook is abysmal and getting ... Read More »

Your Ice Bucket Challenge Videos Worked! New Gene Breakthrough Discovered (Watch)

Remember the Ice Bucket Challenge from a few years back? The viral videos had everyone from LeBron James to former President George W. Bush getting buckets of icy water dumped onto their heads — all for a good cause, of course. The Ice Bucket Challenge was created to support research into a cure for ALS, or Lou Gherig’s Disease. But ... Read More »

How to Create a Facebook Page for Your New Business

With so many potential customers on Facebook, and more likely on the way, it’s almost a must for businesses to have a presence there. If you want to know how to create a Facebook business page, but aren’t sure where to start, here’s a simple step-by-step guide to help you get the most out of your new page. How to ... Read More »

Canada Spy Agency Joins Twitter: ‘It’s Your Turn to Follow Us’

Canada’s main spy agency joined Twitter on Wednesday, announcing in a cheeky flip of the script: “Now it’s your turn to follow us.” Canadian Security Intelligence Service Director Michel Coulombe said in a statement the agency wanted the public to have a better understanding of what it does. “Speaking publicly on the nature of our work isn’t always easy, but ... Read More »

F-Secure Suggests How You Can ‘Uncensor’ Your Facebook News Feed

Following allegations that Facebook “censors” viewpoints its employees don’t like, Finland-based cyber-security company F-Secure has suggested certain steps that people can take to “uncensor” the Facebook News Feed to give users some control over what they like to see. According to the cyber-security expert, Facebook users would never be able to control the ‘Trending’ section of the site, which the ... Read More »

Your Smartphone Loses Half Of Its Value In A Month: Report

London: Planning to buy a new smartphone? Remember that the device may lose half of its value in a month which is even faster than your car, says an interesting study. While cars typically lost 20 per cent of their value a year after being driven off, money-draining smartphones went down up to 65 per cent of their value in ... Read More »

Your Blood Can Predict 10-Year Risk For Heart Disease: Study

There have been several attempts during the last years to improve the risk prediction calculators by adding new bio markers. (File Photo) LONDON:  Scientists have developed a new way to calculate a person’s 10-year risk for heart disease by analysing their blood, a method which has greater precision than identifying traditional risk factors alone. When someone visits their general practitioner, ... Read More »

Facebook Says It Is Not Using Your Location to Suggest Friends

HIGHLIGHTS A report highlighted Facebook tracks location for suggestions Facebook spokesperson confirmed location is one of the factors Users can turn off Facebook’s access to location on phones Facebook users who keep their location turned on may realise that they are being offered friend suggestions based on location, claims a report. We all are familiar with Facebook’s popular “People you ... Read More »