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Tag Archives: customer

Outsourcing Your Customer Calls Is the Smart Way to Prioritize Your Time

Are you spending way too much time on customer calls? If half of your working day is spent answer questions, comments, and complaints from customers, you’re doing something wrong. You’re spending so much time on the phone that you aren’t able to pay an adequate amount of attention to other details that need your attention. This is very likely impeding ... Read More »

Spotlight: Bornevia Offers Customer Support for an Underserved Market

There’s no shortage of SaaS or CRM offerings for businesses in the U.S. But there are other markets around the world that don’t necessarily have the same offerings to cater to their businesses. As an engineer in the Bay Area, Benny Tija realized that there may be a market for a product that he could build in his home country ... Read More »

Can You Spot a Fake Customer Review of Your Business?

We all know that companies would prefer to have only good reviews, and that company performance is largely motivated by obtaining such feedback because it helps businesses thrive. Reviews play an important role, as ReviewTrackers.com reports that 85 percent of consumers read them to determine whether or not local businesses are good or not. However, many people don’t realize just ... Read More »

9 Customer Relationship Management (CRM) Apps for Small Business

Customer relationship management has always felt like the wrong term to me. You don’t “manage” customers. You don’t “manage” your relationship with a customer. You might nurture it. You might encourage it. You would strive to strengthen it. But manage? No. However, I understand what a company is aiming for when they say it, and the term has stuck for ... Read More »

customer commission Asks DLF To Pay 12% in keeping with Annum Penalty For Delaying flats

New Delhi: The apex client commission on Tuesday slapped a penalty of 12 consistent with cent in keeping with annum on actual property primary DLF Ltd to take delivery of to 50 buyers for delaying giving possession of their apartments in its Panchkula challenge in Haryana, announcing it amounted to “cheating“. The countrywide consumer Disputes Redressal commission (NCDRC) bench, headed ... Read More »